Was your call answered in 3 rings? Yes No
Was the receptionist polite and accommodating? Yes No
Were you greeted promptly at the front desk? Yes No
What was your first impression of the salon:
Clean
Professional
Intimidating
Friendly
Dirty
Chaotic
Other comments:
Was your consultation thorough? Yes No
Was your stylist on time? Yes No
Did your cut meet your expectations? Yes No
Was your stylist professional? Yes No
Did your colour meet your expectations? Yes No
Did you enjoy your shampoo? Yes No
Did your service provider educate you on product? Yes No
Would you visit Salon Escape again? Yes No
How was your overall experience? Negative Neutral Positive
Would you refer a friend to the salon? Yes No
